Get your plumbing company into property management accounts.
Water is the most expensive thing that goes wrong in a building. Managers want a plumber on file who answers, has approved rates, and can handle water heater programs and drain maintenance on a schedule.
Who actually signs off on plumbing service and maintenance
Maintenance supervisor dispatches service, community manager approves under a threshold, regional and ownership approve water heater programs and repipes.
Selling to the wrong person is the most common reason plumbing companies stall out. The on-site manager can say no, the regional can say yes, and the maintenance supervisor decides whether you get called back. All three need to hear from you.
- Compliance. Insurance limits, additional insured, W-9, licenses, portal registration.
- Capacity. Can you cover the portfolio without falling apart.
- Price per door. They think per unit and per building, not per job.
- Responsiveness. Same-day replies, on-time arrivals, invoices that match the PO.
Approved rate card for service, per-unit pricing for water heater replacement programs, per-building pricing for drain jetting and backflow testing.
Three mistakes that lose the account
- No rate card on file, so every call is a new quote and the maintenance supervisor calls whoever answers first.
- Missing the scheduled work. Backflow testing, drain jetting, and water heater programs are the recurring revenue.
- Slow invoicing. Management companies pay on net terms from the invoice date. A late invoice is a late check.
Teach it, train it, or let us run it
The same playbook at three levels of involvement. Run is a monthly retainer plus commission on closed, paid work, and it is our lowest-priced way to start. See all three.
You sell, we coach
The playbook, the scripts, the pricing model for plumbing service and maintenance, and six weeks of coaching while you run it.
Your team, our process
Process installed in your CRM or Jobber, weekly pipeline review, ride-alongs, and a comp plan that rewards the right work.
We are your sales department
A named lead, VAs on research and follow-up, outreach to every management company in your territory, one weekly call.
How we sell plumbing service and maintenance to property managers
- 01
Target list
Every management company and community in your territory, researched by The Machine so we know unit counts, management, and contacts before the first call.
- 02
Offer and pricing
Approved rate card for service, per-unit pricing for water heater replacement programs, per-building pricing for drain jetting and backflow testing.
- 03
Compliance packet
Insurance certificates, W-9, licenses, safety docs, and vendor portal registrations, done before anyone asks.
- 04
Outreach
Email, phone, walk-ins, and LinkedIn in a set cadence, aimed at the people who actually approve plumbing service and maintenance.
- 05
Walkthrough and close
A walkthrough script that finds the work and a proposal that makes the yes easy.
- 06
Grow the account
One building becomes the portfolio. Reviews, referrals to the next regional, and add-on services on a schedule.
Go deeper on property managers
Recurring Revenue Contracts for Field Service: What Works
Recurring revenue contracts for field service: annual agreements, per-door portfolio deals, maintenance plans, pricing, and what they do to company value.
Read itCold Outreach to Apartment Managers: Scripts That Get Replies
Cold outreach to apartment managers that gets replies: who to contact, which channels work, three email scripts, a walk-in script, and a follow up cadence.
Read itHow Much Should a Trades Company Spend on Sales?
How much a trades company should spend on sales: percent of revenue rules of thumb, cost per closed job, real sales hire costs, and a $1.5M worked example.
Read itWhat plumbing work do apartment communities schedule instead of calling for?
Annual backflow testing, drain line jetting in buildings with recurring backups, water heater replacement programs by age, and shutoff valve audits before turnover season. Each one is a contract, not a service call.
How does a plumber get on a property management company’s approved vendor list?
Compliance packet first: insurance with additional insured, W-9, license, and the vendor portal registration. Then a rate card. Then one building done fast and invoiced correctly. The list opens after that.
How long does it take a plumbing company to land a property management account?
Thirty to one hundred twenty days from first contact, depending on how the management company handles vendor approval. In our experience the first ninety days produce a working pipeline and the first signed building, and the portfolio work compounds from there.
Will Intrepid work with another plumbing company in my market?
No. One client per trade per metro. If we are already working with someone in your trade and area, we tell you on the first call.
Tell us about your territory
Where your plumbing service and maintenance leads come from today, who sells, and which management companies you wish you had. We reply within one business day with what we would do first.
Something blocked the form. Email us directly at kraken@intrepidsalesco.com and we will take it from there.
Other trades
How property management sales works for every trade we serve.